Analysis of User Satisfaction with the organization of Content

Ajanovski V., Vangel (2008) Analysis of User Satisfaction with the organization of Content. In: Proceedings of the Sixth Conference on Informatics and Information Technology. Institute of Informatics, Faculty of Natural Sciences and Mathematics, Ss. Cyril and Methodius University in Skopje, Macedonia, Skopje, Macedonia, pp. 32-34. ISBN 978-9989-668-78-4

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Abstract

This article gives an analysis how users click-streams in a web directory represented as a general categorization tree can be assessed in order to make deductions on the goals the user had when browsing and the choices the user made while trying to get to the needed information. The click-stream analysis is then used to propose an algorithm for restructuring of the categorization tree in order to optimize the structure for better navigation and easier finding of content. Based on several real-world metaphors of roaming in spaces and choosing paths, the algorithm that was based on a single user behaviour, is scaled to a general case. Finally, the articles discusses how the access logs of a web site can be used to gather info on usage patterns of the organization structure itself and how it can be improved with the help of the restructuring algorithm and the assessment of several criteria named together -- user satisfaction with the organization of content.

Item Type: Book Section
Subjects: International Conference on Informatics and Information Technologies > Web technologies
International Conference on Informatics and Information Technologies > E-Learning
Depositing User: Vangel Ajanovski
Date Deposited: 28 Oct 2016 00:15
Last Modified: 28 Oct 2016 00:15
URI: http://eprints.finki.ukim.mk/id/eprint/11303

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